Programs

Community Service Worker

Program Type:
Diploma

Completion:
Less than 1 year

Skills:
Graduates of this community service worker program in ontario are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many setting

Program Information

Admission Requirements
  • Excellent communication and interpersonal skills, and a strong commitment to confidentiality and integrity
  • Excellent organizational and time-management skills
  • Completion of the ‘Wonderlic’ Scholastic Level Equivalent test - with a score of 20 points or better
  • Successful completion of admissions interview and testing for adequate entry-level skills
  • Completion of Grade 12 or equivalent, and meet the minimum provincial age requirement
  • A clear relevant Criminal Records Check
  • A good command of the English language (written and oral)
  • An adequate level of physical health to meet the requirements of the program and prospective employment
Program Highlights

With the aging population, the tremendous advancements in technology, and our demand for the best quality of life, the healthcare industry is facing a growing shortage of well-trained personnel. Throughout the North American healthcare industry, there is an acute need to increase the size of the workforce and raise the skill level of that workforce.

A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems.
This program provides students with:

Careers Opportunities

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:

  • Physicians’ Offices, Clinics, Mental Healthcare and Allied Health Care Centres
  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing

What Our Graduates Say

I have always had a passion for healthcare but never followed that path. The Health Unit Coordinator program at Academy of Learning College was excellent. It was easy to follow and very informative. I was so fortunate to find out about the program. I am so thankful to have had the opportunity to study. I now work at York Central Hospital.

M. R. Waweru

It has been a life changing experience. When I started I was unsure and afraid whether I could graduate. I came everyday and worked hard with the help and motivation of the staff I made it. When I started I was unsure and afraid of change and my ability whether I could actually learn and graduate. I came in everyday and worked hard and with the help and motivation of the instructors I made it. I would highly recommend Academy of Learning College to anyone who is thinking of a new career. I now work as a Community Service Worker at a Physiotherapy Clinic.

N. Miller

I want to thank Academy of Learning College for everything. I was very happy overall with the instructors, the staff members and the administrative staff. Everything about Academy of Learning College was amazing. They were always there for the students and I was able to get into a great career as a Personal Support Worker. I now work at Hawthorn Nursing Home. Thank god for AOLC!

Florence W.


Looking for community services worker training in west Toronto? The Community Services Worker diploma at Academy of Learning Career College – Albion Campus runs about 948 hours over roughly 40 weeks at our campus on Albion Road in Etobicoke. It is a registered vocational program under the Ontario Career Colleges Act, 2005, built around hands-on work in case support, community resources and client advocacy. You may qualify for financial aid.

Where the Community Services Worker program can take you

Graduates of this program can be prepared for roles such as community services worker, social services assistant, and community outreach worker. Training focuses on the practical, employer-relevant skills hiring managers in the Greater Toronto Area look for.

Studying at the Albion campus

Our campus at 1123 Albion Road, Suite 201, Etobicoke (Rexdale), Toronto, ON M9V 1A9 serves students from across west Toronto — Etobicoke, Rexdale, and the surrounding communities. Classes are small and instructor-supported, and the admissions team can walk you through intake dates, scheduling and funding options for the Community Services Worker program before you enrol.

Frequently asked questions

How long is the Community Services Worker program at the Albion campus?
About 948 hours of instruction over roughly 40 weeks.
Is the program delivered in person?
The program is delivered at our Etobicoke campus at 1123 Albion Road, Suite 201, Etobicoke (Rexdale), Toronto, ON M9V 1A9, with instructor support throughout. Contact admissions for current scheduling options.
What are the admission requirements?
Grade 12 (or equivalent) or Mature Student Status, a good command of English, and an admission interview with our team.
Where exactly is the Albion campus?
1123 Albion Road, Suite 201, Etobicoke (Rexdale), Toronto, ON M9V 1A9 — on Albion Road in the Rexdale area of Etobicoke, west Toronto.
Can I get help paying for the program?
You may qualify for financial aid. Our admissions team will walk you through the options that apply to you.
What jobs can the Community Services Worker program lead to?
It can prepare you for roles such as community services worker, social services assistant, and community outreach worker.

Last updated: September 2026